FAQ

The Ins And Outs of How We Do Business

I have pets and animals, Is that okay?"

Yes. I ALWAYS enjoy cleaning up behind my furry friends! We also offer a pet check in service if you are away for a short period of time ( Available to Current, contract holding Customers)--Please call me for details.
I am on a fixed income, Can you bill me for my services?"

Absolutely. All Invoices are due 'Paid in Full' within 30-days to ensure appropriate credit is provided for your account. We reserve the right to request pre-payment or payment upon delivery of services at the time of service. An extension of Credit for services is Subject and at the Discretion of the Owner of Aloha Clean by Li. Please be prepared to pay for services at the time of rendering.
Is Laundry by the pound or piece?

Shirts (Ironing) are currently priced: $1.90 per piece Pants (Ironing) are currently priced: $2.50 per piece Laundry is: $1.75 per pound. Drop Off/Pick Up is ALWAYS free! A Laundry Preference Detail Card should always be included in your laundry bag to ensure the appropriate care of your garments.
Are You 24-Hours?

Yes! I am Available. You can call me at: (904) 413-9729 in case of emergencies. Regular, Scheduled Services are via appointment and/or Contract. Things happen, We are here for you! Payment for Any Emergency Services are due at the time of delivery. NO BILLING allowed for these services.

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

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Cancellation Policy

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Satisfaction Guarantee

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